These terms govern your use of the mospay platform. Please read them carefully before registering or placing any bets. By creating a mospay account, you agree to everything set out below.
These cards summarise the most important parts of the mospay Terms and Conditions. The full terms follow below — please read those too.
mospay is strictly for adults. You must be at least 18 years old to register, deposit, or play any game on the platform. We verify age during registration and reserve the right to request additional proof at any time.
Each player is allowed exactly one mospay account. Creating duplicate accounts — whether to claim multiple bonuses or for any other reason — is a violation of these terms and will result in account suspension and forfeiture of funds.
mospay processes withdrawals to bKash, Nagad, and Rocket within three minutes in most cases. Withdrawals may be subject to identity verification. mospay does not charge withdrawal fees on standard transactions.
All mospay bonuses come with clearly stated wagering requirements and expiry dates. Bonuses cannot be withdrawn directly — they must be played through according to the specific terms attached to each promotion.
Any attempt to defraud mospay — including chargebacks, collusion, use of bots, or exploitation of software errors — will result in immediate account closure and legal action where applicable. All suspicious activity is investigated.
mospay provides deposit limits, session reminders, and self-exclusion options to all registered players. Using these tools is your right. mospay actively supports players who need help managing their gaming habits.
Important: These Terms and Conditions ("Terms") form a legally binding agreement between you and mospay. By accessing or using the mospay platform at mospay.org, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree, please do not use the platform.
Welcome to mospay. These Terms and Conditions govern your access to and use of the mospay online gaming platform, including all games, features, promotions, and services available at mospay.org and through the mospay mobile application. By registering an account, making a deposit, or playing any game on mospay, you confirm that you have read these Terms carefully and that you agree to be bound by them.
These Terms apply to all users of the mospay platform, including registered players, visitors, and anyone who accesses any part of the mospay website or app. If you are using mospay on behalf of another person, you represent that you have the authority to bind that person to these Terms.
mospay reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Your continued use of the mospay platform after any changes constitutes your acceptance of the revised Terms. We recommend checking this page periodically.
To register and use the mospay platform, you must meet all of the following eligibility requirements:
mospay takes age verification seriously. We may request documentary proof of age at any point during your use of the platform. If you are unable to provide satisfactory proof that you are 18 or older, your account will be suspended and any funds held in your account will be returned to the payment method used for deposit, minus any bonuses received.
18+ Only: mospay is strictly an adult platform. If you are under 18, you are not permitted to register, deposit, or play. Parents and guardians are responsible for ensuring that minors do not access the mospay platform.
To access the full range of mospay games and services, you must register a player account. During registration, you will be required to provide accurate and complete personal information, including your full name, date of birth, mobile number, and preferred payment method. You are responsible for ensuring that all information provided is truthful and up to date.
Each individual is permitted to hold only one mospay account. Creating multiple accounts — whether using different names, mobile numbers, or payment methods — is strictly prohibited. If mospay identifies duplicate accounts linked to the same individual, all accounts will be suspended, all bonuses will be forfeited, and any winnings generated through the use of multiple accounts may be voided.
You are responsible for maintaining the confidentiality of your mospay login credentials. Do not share your password with anyone. mospay will never ask for your password via email, SMS, or any other channel. If you suspect that your account has been accessed without your authorisation, contact mospay support immediately at [email protected].
mospay may require you to complete identity verification (KYC) before processing withdrawals or at any other time deemed necessary. Verification may require you to submit a copy of a government-issued ID, proof of address, or proof of payment method. Failure to complete verification within the requested timeframe may result in account restrictions.
mospay supports deposits via bKash, Nagad, and Rocket — the mobile banking platforms most widely used across Bangladesh. All deposits are processed in Bangladeshi Taka (BDT). mospay does not currently accept deposits via international credit cards or bank transfers.
The minimum deposit amount on mospay is clearly displayed on the deposit page at the time of transaction. Deposits below the stated minimum will not be credited to your account and will be returned to the originating payment method.
In most cases, deposits made via bKash, Nagad, or Rocket are credited to your mospay account instantly. If a deposit is not reflected in your account within 15 minutes, please contact mospay support with your transaction reference number. mospay is not responsible for delays caused by your mobile banking provider.
You are solely responsible for all deposits made from your mospay account. mospay does not accept deposits made using payment methods that do not belong to you. Depositing funds on behalf of another player, or accepting deposits from third parties, is prohibited and may result in account suspension.
Note: mospay does not charge any fees on standard deposits. However, your mobile banking provider may apply their own transaction charges. Please check with bKash, Nagad, or Rocket directly for their current fee schedules.
mospay processes withdrawal requests to bKash, Nagad, and Rocket. Most withdrawals are completed within three minutes of approval. In some cases — particularly where identity verification is pending or where a withdrawal triggers a manual review — processing may take longer. mospay will notify you if your withdrawal requires additional review.
Before a withdrawal can be processed, the following conditions must be met:
mospay applies daily and monthly withdrawal limits to all accounts. These limits are displayed on the withdrawal page and may vary based on your account verification status and activity level. Players who have completed full KYC verification are eligible for higher withdrawal limits.
mospay will only process withdrawals to payment accounts registered in the name of the account holder. Withdrawals to third-party accounts are strictly prohibited. Any attempt to withdraw funds to an account not belonging to you will result in the withdrawal being declined and the matter being flagged for investigation.
mospay offers a range of bonuses and promotions to registered players, including welcome bonuses, deposit match bonuses, free spins, and loyalty rewards. All bonuses are subject to the specific terms attached to each promotion, which will be clearly stated at the time the bonus is offered.
All mospay bonuses are subject to wagering requirements before any associated winnings can be withdrawn. The wagering requirement for each bonus is stated clearly in the promotion terms. Wagering requirements must be met within the validity period of the bonus. Bonuses that expire before wagering requirements are met will be removed from your account along with any associated winnings.
mospay monitors bonus usage across all accounts. Any player found to be abusing the bonus system — including creating multiple accounts to claim bonuses multiple times, using betting patterns designed to exploit bonus terms, or any other form of bonus abuse — will have their bonuses voided and their account suspended. mospay's decision on bonus abuse matters is final.
mospay reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Changes to ongoing promotions will be communicated to affected players as soon as reasonably practicable.
Reminder: Bonuses are intended to enhance your gaming experience on mospay. They are not a guaranteed source of income. Always read the full terms of any promotion before opting in.
All games available in the mospay Lobby — including Color Prediction, Super Bingo, Fortune Gems 2, Fishing Expert, Golden Bank, and Diving — use certified Random Number Generator (RNG) technology. Game outcomes are determined entirely by the RNG and cannot be influenced by mospay, the game provider, or any player. RTP figures for all games are independently audited and published on the relevant game pages.
In the event of a technical malfunction during a game session, the affected round will be voided and any bets placed during the malfunction will be returned to the player's account. mospay is not liable for losses resulting from technical issues beyond our reasonable control, including internet connectivity problems on the player's side.
If you believe a game result is incorrect, you must contact mospay support within 72 hours of the disputed round. mospay will investigate the matter using server-side game logs. The outcome of this investigation is final and binding. mospay's game logs are the authoritative record of all game outcomes.
The following activities are strictly prohibited on the mospay platform:
mospay actively monitors all accounts and transactions for signs of prohibited conduct. Where prohibited conduct is identified, mospay will take immediate action, which may include account suspension, forfeiture of funds, and referral to relevant authorities. mospay cooperates fully with law enforcement agencies in cases involving fraud or financial crime.
mospay is committed to promoting responsible gaming across its entire player base. We believe that gaming should be an enjoyable form of entertainment, and we take seriously our responsibility to support players who may be experiencing difficulties related to their gaming habits.
All registered mospay players have access to the following responsible gaming tools:
To access these tools, log in to your mospay account and navigate to the Responsible Gaming section of your account settings. If you need immediate assistance, contact our support team at [email protected]. For more information, visit our dedicated Responsible Gaming page.
Need Help? If you feel that your gaming is becoming a problem, please reach out to our support team. We are here to help, not to judge. Your wellbeing matters more to us than your deposits.
mospay reserves the right to suspend or close any player account at any time, with or without prior notice, if we have reasonable grounds to believe that the account has been used in violation of these Terms. Grounds for suspension include, but are not limited to, suspected fraud, bonus abuse, identity misrepresentation, or prohibited conduct as described in Section 8.
If your account is suspended due to a violation of these Terms, mospay reserves the right to withhold funds pending investigation. Where a violation is confirmed, mospay may forfeit some or all funds held in the account. Where no violation is found, funds will be returned to the player's registered payment method.
You may close your mospay account at any time by contacting our support team. Before closing your account, any remaining balance will be withdrawn to your registered payment method, provided all verification requirements have been met. Bonuses that have not met wagering requirements will be forfeited upon account closure.
All content on the mospay platform — including but not limited to the mospay logo, game graphics, interface design, text, software, and promotional materials — is the intellectual property of mospay or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the mospay platform for personal, non-commercial gaming purposes only.
You may not copy, reproduce, distribute, modify, or create derivative works from any mospay content without prior written permission. Unauthorised use of mospay intellectual property may result in legal action.
To the fullest extent permitted by applicable law, mospay shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or interruption of service.
mospay's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. This limitation applies regardless of the legal theory under which the claim is brought.
mospay does not guarantee uninterrupted or error-free access to the platform. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect platform availability. mospay will make reasonable efforts to minimise downtime and notify players in advance of scheduled maintenance.
mospay collects and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the mospay platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
For full details on how mospay collects, uses, stores, and protects your personal information, please read our Privacy Policy.
mospay reserves the right to update these Terms and Conditions at any time. When material changes are made, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-app notification. Your continued use of the mospay platform after any changes constitutes your acceptance of the updated Terms.
We encourage you to review these Terms periodically to stay informed of any updates. If you disagree with any changes to the Terms, you should stop using the mospay platform and contact our support team to close your account.
If you have any questions about these Terms and Conditions, or if you need assistance with your mospay account, please contact our support team:
For responsible gaming support, please visit our Responsible Gaming page. For answers to common questions, visit our FAQ page.
Now that you know the rules, you're ready to enjoy everything mospay has to offer. Register in two minutes, deposit via bKash or Nagad, and start playing your favourite games today.
18+ only. Play responsibly. Responsible Gaming Policy